Answers for everyday bookings, local shopping, rentals and partners. For a specific order, contact support with your order number.
Services
How do I book a service?
Open Services, choose an existing listing, review the scope and displayed price, then use Book Now and the cart and checkout. Provider availability and the appointment are confirmed separately.
Is the listed price the full service cost?
Use the pricing terms on the specific service listing. Additional work, parts, materials or travel may require a separate agreement with the provider before work starts.
Can I enter my address without GPS?
Yes. Location permission is optional. Enter your complete service address and PIN at checkout and confirm coverage.
Products
Where do product listings come from?
Products are offered by local shops and approved vendors. Services are listed separately. If no retail listings are shown, local vendors are still being onboarded.
How do I buy a product?
Review a published product’s details, stock and vendor information, choose a quantity, add it to your cart and continue through checkout.
Rentals
How do I check rental dates?
Open a configured rental item, choose start/end dates and check recorded availability. A date check alone does not create a reservation or charge your account.
Are deposits, pickup and delivery the same for every item?
No. Review the provider’s configured pricing, security deposit, pickup/delivery information and rental terms. Final confirmation is required before renting.
Payments
Which payment methods can I use?
Use the methods offered by the checkout. The store currently retains its official Razorpay integration; available methods depend on its configuration.
Where can I see payment status?
Open My Account → My Orders → View order. The page displays the status recorded for your order. Do not share payment passwords or OTPs with a provider.
Cancellation
How do I request cancellation or a refund?
Contact support with your order number. The applicable terms depend on the listing and the approved business policy; no automatic refund entitlement or deadline is assumed.
Partners
Who can apply as a partner?
Service professionals, local shops/vendors, rental providers and delivery partners can choose their role on Become a Partner and submit an authenticated application.
Does an application activate selling immediately?
No. Admin approval is required. Selling permissions are activated only after review. Applications do not automatically grant operational access.
Delivery
Is delivery available for every order?
Delivery depends on the vendor/item, approved local partners and the agreed coverage. Review the order details and confirm delivery options before paying.
How do I track a delivery or service?
Open your order from My Account. Detailed operational steps appear only when actual partner/dispatch status records exist. Generic order/payment status is shown otherwise.